GDPR Privacy Policy

Your Security Is Our Duty

This Website is owned and operated by (“We”) are committed to protecting the privacy and security of the personal data of our users and clients (“You”).

The policy (together with the Terms and other documents referred to therein) sets out the basis of which, any personal data we collect from you, or that you provide to us when you visit our website (irrespective of where you visit it from) will be processed by us.

It also defines your rights and how the law protects you.


Information we may collect from you

Information that you enter in the application forms on our website or provide to us through verbal or written means shall be used to respond to your orders and requests. Our Email, Chatbox, and other ordering systems all store the information you share with us. You have the right to withdraw the consent and ask us to delete the information stored about you in our system.

To provide the services and information you request, we may collect the following information about you:

Profile: The Username and Password, Purchase or Orders made, Feedback, Queries, Complaints, and Survey Responses.

Contact Data: Email Address, Phone Number, Billing Address, Delivery Address.

Financial Data: Bank Account and Payment Details.

Identity Data: Name, Username or other Identifiers, Gender, Date of Birth, Profession.

Technical Data: IP Address, Login Data, Browser Type and Version, Browser plug-in types and versions, Devices used to access the website.

Transaction Data: Details about the payments to and from you and the details of the transactions done in the past.

If you are unable to provide the information which is lawfully or as per the contract required by us, we may not be able to enter into performing the contract with you and, we may have to cancel a product or service.

How is the data collected?

Automated Technical Platforms: We automatically collect the data when you browse or interact with our website through the use of cookies or other similar technologies. We may also receive your technical data if you visit other websites that use our cookies.

Public Available Sources: Data may be collected from the public platforms and sources such as Companies House.

Direct Interaction Data: The data you provide to us at the time of interacting with the website like completing the available forms, requesting for the products or services, creating a user account, subscribe to the newsletters or services.

Third Parties: We may receive data from third parties such as Advertising Networks, Analytics Providers, and suppliers such as payment providers, website support providers.

Use of the Personal Data

International Transfers

Few of our third parties are based outside the European Economic Area and so, the processing of the data may involve the transfer of data outside the EEA. Whenever any data is transferred outside the EEA, it is ensured that a similar degree of protection is given and the confidentiality is maintained by ensuring that at least one of the following safeguards is implemented:

For any detail regarding the transferring of data and mechanism used for such process, you may contact our Data Controller at:

Data Security

We excessively emphasize towards providing optimum security to the data of our users and we strive hard to maintain the confidentiality of any information shared to us. However, we want our users to understand that no system is 100% secure and hence, we cannot warrant the security of our servers and guarantee that the information which is shared to us will not be intercepted as and when they are transmitted over the Internet.

We follow the rules that are generally accepted by the industry to protect the data both at the time of transmitting the data and after it is successfully received or delivered.

We have the legal procedures to deal with any potential breach and we will notify you and any applicable breach regulator where the law asks us to do so.

Legal Rights

Following are your legal rights in reference to the personal data:

We want to state that you do not need to pay any fee for exercising any of your legal rights, however, if your request is repetitive and unfound, we may charge a reasonable fee for the information or we may also deny the processing of the request.

Every time you contact us for any request, we may ask you a few questions to confirm your identity. This is a security measure to avoid transferring the data to an ineligible person.

We try to respond to all the legitimate requests made by you within the duration of 30 days. However, the duration can be extended if the request made is complex or a number of requests are made by you. We will update you in any such cases.

"The lawful basis on which we may rely on are the following:

Any changes we make to the GDPR Privacy Policy will be posted here and we encourage our users to visit this page frequently to stay updated.